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Shipping & Return Policy
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Worldwide delivery with tracking number Average arrival is 10 business days Process time is 1-5 business day Standard 5-8 business days – AUD 25/ USD 16 Express 4-7 Business days – AUD 46/ USD 30 *Please provide us with your phone number for customs declaration purposes. *If your order is expected to take longer than the stated delivery time, we will contact you. *In the event that we are unable to ship orders to your destination, we will get in touch with you. |
Can I can track my order?
- Yes, your tracking order will be sent out once we dispatch your order.
Returns
- Please contact us within 7 days of receiving the item before initiating a return.
- All items must be returned in their original, unworn, and undamaged condition. Please note that we do not offer exchanges or returns for reasons such as a change of mind.
- The buyer is responsible for covering the return postage and shipping costs. Refunds will only be processed for faulty or damaged items.
- All returned items must include a tracking number.
- Please ensure the item is shipped back to us within 20 days from the date of its arrival.
Refunds
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Contact us within: 3 days of delivery if you seek for refund.
- Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
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Ship the order back to us no later then 20 days of arrival.
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Request a cancellation or an order: within 12 hours of purchase.
Return Address:
Ryde, NSW 2112, Australia. The full return address will be provided once the return process is initiated.